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Online Permit System Easing Compliance on Water Use and Wastewater Discharge in Tanzania

August 09, 2022

Sustainable water resources management is dependent on multi-sectoral efforts enabling water-conscious interventions. Tanzania’s Water Resources Management Act No. 11 of 2009 regulates water allocation, wastewater discharge and borehole drilling through water use and discharge permits. To enhance compliance to this Act, the Ministry of Water (MoW) and the National e-Government Agency (eGA) have developed the Water User Information Management System (WUMIS), through NatuReS’ support under the Partnership with Export Processing Zones Authority (EPZA). WUMIS is a permitting system that allows applicants to apply for water use or discharge permits online.

The overall ambition of WUMIS is to support online services and improve the permit management cycle. Its coverage includes permit application, permit related payments, as well as monitoring and reporting processes against permit requirements.

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In July 2022, 18 participants, from nine Basin Water Boards and two from the Ministry of Water, were trained on the use and application of WUMIS on the website and mobile application platforms. The system is now declared ready to use for all nine Basin Water Boards in the country. The Maji Information System (MAJI IS) was already rolled out for use by all institutions under Ministry of Water including Basin Water Boards since 2021.

Eliya Joseph from Multics Systems, a Tanzanian technology company, leading the 2nd User Acceptance Test (UAT) exercise. Copyright: GIZ/

While WUMIS was initially developed as an online permit application solution for the Ministry of Water, the tool will subsequently be enhanced to cater for all permit-related applications including industrial wastewater discharge. This will make it useful for other regulatory agencies such as the Tanzanian Export Processing Authority, the National Environment Management Council or Water and Supply and Sanitation Authorities, easing the challenge of wastewater management.

Mrs. Rosemary Rwebugisa, Assistant Director – Water Resources (second left) and other participants during a break-out session discussion. Copyright: GIZ/Aristarick Mkenda

Enabling applicants to apply for permits without being obliged to travel to the Basin Boards offices is expected to raise compliance to Water Resources Management Act No. 11 of 2009 in the areas of water use, borehole drilling and wastewater discharge nationally.