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Online Permit System Easing Compliance on Water Use and Wastewater Discharge in Tanzania

Sustainable water resources management is dependent on multi-sectoral efforts enabling water-conscious interventions. Tanzania’s Water Resources Management Act No. 11 of 2009 regulates water allocation, wastewater discharge and borehole drilling through water use and discharge permits. To enhance compliance to this Act, the Ministry of Water (MoW) and the National e-Government Agency (eGA) have developed the Water User Information Management System (WUMIS), through NatuReS’ support under the Partnership with Export Processing Zones Authority (EPZA). WUMIS is a permitting system that allows applicants to apply for water use or discharge permits online.

The overall ambition of WUMIS is to support online services and improve the permit management cycle. Its coverage includes permit application, permit related payments, as well as monitoring and reporting processes against permit requirements.

Industrial Wastewater Management in Tanzania: Challenges and Solutions

In July 2022, 18 participants, from nine Basin Water Boards and two from the Ministry of Water, were trained on the use and application of WUMIS on the website and mobile application platforms. The system is now declared ready to use for all nine Basin Water Boards in the country. The Maji Information System (MAJI IS) was already rolled out for use by all institutions under Ministry of Water including Basin Water Boards since 2021.

Eliya Joseph from Multics Systems, a Tanzanian technology company, leading the 2nd User Acceptance Test (UAT) exercise. Copyright: GIZ/

While WUMIS was initially developed as an online permit application solution for the Ministry of Water, the tool will subsequently be enhanced to cater for all permit-related applications including industrial wastewater discharge. This will make it useful for other regulatory agencies such as the Tanzanian Export Processing Authority, the National Environment Management Council or Water and Supply and Sanitation Authorities, easing the challenge of wastewater management.

Mrs. Rosemary Rwebugisa, Assistant Director – Water Resources (second left) and other participants during a break-out session discussion. Copyright: GIZ/Aristarick Mkenda

Enabling applicants to apply for permits without being obliged to travel to the Basin Boards offices is expected to raise compliance to Water Resources Management Act No. 11 of 2009 in the areas of water use, borehole drilling and wastewater discharge nationally.

Training Commercial Flower Farms in Uganda on Water Source Protection

Commercial flower farming is a water dependant and -intensive sector. For example, the water footprint to produce one rose is estimated to be 7-13 litres. In Uganda, 13 out of a total of 15 commercial flower farms are located around the Lake Victoria basin, the world’s second largest freshwater lake. They derive their water for production mainly from the lake, but also from groundwater boreholes.

Water source protection planning and implementation

To ensure that the flower farms are using their water sources sustainably, compliance with national regulations is crucial. In 2013, the Ugandan Ministry of Water and Environment through the Directorate of Water Resources Management, developed Water Source Protection Planning (WSPP) Guidelines (available here: The Ministry of Water and Environment). Five volumes were issued, each on a specific type of infrastructure project, namely point water sources, piped water sources, dams and irrigation schemes and hydropower plants. According to these guidelines, each infrastructure project with water use is expected to prepare and implement a Water Source Protection Plan.

water source protection training
Group photo of participants of the water source protection training in front of the Water Resources Institute of the Ministry of Water & Environment in Entebbe. Copyright: GIZ/ Alisa Knoll

Under the Commercial Flower Farms Integrated Catchment Management Partnership, a 2-day training was conducted to build the capacity of commercial flower farms on water source protection planning and implementation. The training was held on 21st and 22nd of July at the Water Resources Institute in Entebbe. It was organized by the Ministry of Water and Environment through the Water Resources Institute (WRI), Uganda Flowers Exporters Association (UFEA) and NatuReS. During the training, regulators, developers, and commercial flower farms came together to break their silos and share experiences and lessons around water source protection planning and implementation for the sustainable management of water sources.

water source protection
Dr. Callist Tindimugaya, Commissioner for Water Resources Planning and Regulation, opening the training. Copyright: GIZ/Mary Namukose

The training was opened by Dr. Callist Tindimugaya, Commissioner for Water Resources Regulation and Planning, followed by Anna Pamberg, Country Coordinator NatuReS Uganda, and Esther Nekambi, Executive Director of UFEA, each giving their remarks on the importance of the training. During the first sessions, participants were introduced to integrated water resources management and the five volumes of water source protection guidelines.

water source protection training
Ms. Sylvia Nanyunja, Senior Water Officer at the MWE, is sharing experiences of developing a water source protection plan for Luuka. Copyright: GIZ/Alisa Knoll

From theory into practice, a big focus of the training was put on understanding the guidelines, the importance of water source protection and how to plan and implement water source protection measures at farm level. Regulators and other developers shared examples of water source protection plans. A short visit to Lake Victoria offered participants practical insights into the various concepts and methods outlined in the WSPP Guidelines and the necessity to protect the available water resources.

Lake Victoria
Participants at the shores of Lake Victoria, guided by Mr. Louis Mugisha and Ms. Sylvia Nanyunja, showcasing activities to protect the Lake and various concepts in water source protection planning. Copyright: GIZ/Mary Namukose

Moving to the protection of their own flower farm water sources, the second day started with a group exercise where participants had to identify and map their farm’s water sources, water source protection challenges, causes of those challenges, and possible solutions. Based on this, the participants developed action plans containing next steps for water source protection planning at their respective farms. This activity helped the participants in understanding and applying the threats, pathways, and water source included in the conceptual model to their own situation.

water source protection training
Participants from a commercial flower farm during the group exercise, identifying their farms’ water source, protection challenges and solutions. Copyright: GIZ/ Alisa Knoll

Equipped with these action plans and an increased knowledge on water source protection planning and implementation, participants are now able to approach their respective management to initiate next steps towards the protection of their farms’ water sources. Participants left the training also better prepared for their own role at the farms, as far as water source protection is concerned. Thanks to better protected water sources on the farms, investments in the sector can be safeguarded. Bringing together members from 13 commercial flower farms has finally also contributed to building a network of sharing and learning between the farms and fostering sector cooperation.

“Now I have acquired knowledge on water resource protection and am willing to practice it at our farm.”

Training participant

NatuReS’ contribution at the 5th Biennial Industrial Efficiency Conference in South Africa

Industrial Efficiency Conference 2022
The 5th Biennial Industrial Efficiency Conference 2022 in South Africa took place on 25th and 26th of May.

On the 25th and 26th of May 2022, the National Cleaner Production Centre of South Africa hosted the 5th Biennial Industrial Efficiency Conference 2022. NatuReS participated in the conference with a specific contribution under the topic of Eco-Industrial Parks. Amanda Nyingwa presented on behalf of NatuReS on the role of water stewardship as a conduit for facilitating sustainable water management in industrial parks. Critically, the presentation mentioned the multi-level benefits of water stewardship for industrial parks, addressed the role of water stewardship in responding to water-related risks faced by industrial parks and emphasized the significance of guiding mechanisms for supporting the uptake of water stewardship in industrial parks with a spotlight on the Water Stewardship for Sustainable Water Management: Standard Operating Procedures for Industrial Parks (Water Stewardship SOPs). The Water Stewardship SOPs were developed in cooperation between NatuReS and the South African Department of Trade, Industry and Competition.

Through a four-phased approach, the Water Stewardship SOPs support industrial parks, including park tenants, to holistically view their interaction with water and establish actions for efficient and sustainable water use within the facility, at park level and beyond park boundaries into the catchment. The value of this integrated approach is that it provides a basis for engagement in collective action for the shared management of a common resource and offers first level guidance for stewardship-embedded responses to support industrial parks on their journey towards water security. Moreover, it represents an opportunity for industrial parks to curate measures elevating their business competitiveness while enhancing their water security, both for their sites as well as the catchment, where their supply chain network and employees are located.

Download the Water Stewardship SOPs here.

The Industrial Efficiency Conference is a key calendar event in South Africa. The topics covered underscored that industrial areas have immense potential for substantial improvements in supporting  South Africa’s transition to a just green and resource-efficient economy. At the same time, the conference highlighted the significance of availing supportive structures, mechanisms and resources to ensure that that industrial areas are able to respond effectively to natural resources risks, enhance their competitiveness and support socio-economic growth.

To access the conference, sessions, presentations and pictures: Industrial Efficiency Conference 2022 archive – Industrial Efficiency

Integrated Water Resources Management Learning Journey: Tanzania and Kingdom of Lesotho Experience Exchange 

The Tanzanian Ministry of Water, in collaboration with GIZ’s ‘Water Security and Climate Resilience in Urban Areas Programme’ and NatuReS, hosted a delegation from Lesotho, coordinated by the GIZ programme ‘Support to Integrated Catchment Management in Lesotho (ICM)’ on their learning mission in Tanzania from the 25th to 27th May 2022. Participants were from the government of Lesotho’s programme ReNOKA (‘We are a river’), which is aiming at the sustainable and climate-resilient restoration and management of water and land. ReNOKA is supported by the German Federal Ministry for Economic Cooperation and Development (BMZ) and co-financed by the European Union. The ICM programme and the Kingdom of Lesotho’s Ministry of Water are supporting its implementation technically. 

Group photo after the second day in Usa River, Arusha. Copyright: GIZ/Aristarick Mkenda

The objective of the learning mission was to provide high-level delegates from different line ministries from Lesotho with experiences on integrated water resources management implementation, as well as the stewardship approach, to potentially be replicated in the Southern African Development Community (SADC) region. The events took place in the Kikuletwa Catchment in the Pangani Basin located in Northern Tanzania and included 19 participants.   

During their visit, the group had a chance to interact with various stakeholders and conduct visits to different partnership areas in the Weruweru and Usa River sub-catchments. This included for example a visit to a tree seedling nursery supported by the Sustainable Water Management Partnership (SUWAMA) in the Weruweru sub-catchment through a local NGO, Kijani Pamoja, which leads the afforestation efforts in the catchment. 

Mr. Segule Segule, Director of Pangani Basin Water Board. Copyright: GIZ/PBWB

In his remarks, the Director of Pangani Basin Water Board, Mr. Segule Segule, reiterated that the implementation of Integrated Water Resources Management is a learning process. Improvements in the areas of water resources data management, water source protection and multi-stakeholder engagement have been made by making water resources management a collective responsibility of all stakeholders. 

Mr. Jeremiah Mazengo, Dekker Chrysanten Flower Company Manager. Copyright: GIZ/Ebrania Mlimbila

“It is very important for us to work together with public sector and communities in protecting (natural) resources – which are vital to our business. We are collaborating with other stakeholders in the sub-catchment to address different issues, including the conservation and improvement of our irrigation furrow management,” said Mr. Jeremiah Mazengo, Manager at the flower company Dekker Chrysanten, during a panel discussion. 

Mr Tito Kitomari (left), Usa River Water Users Association (WUA), sharing insights about WUA’s involvement in the SUWAMA partnership in Usa River. Copyright: GIZ/Aristarick Mkenda 

The SUWAMA partnership in Weruweru provides a platform for in-cash and in-kind contributions from public, private and civil society sectors to address their shared water resources risks. Other stakeholders represented in the partnership include African Plantation Kilimanjaro (APK) and the Weruweru Water Users Association (JUWAMAWE). 

Discussions at a tree nursery managed by Kijani Pamoja through the SUWAMA partnership in Weruweru. Copyright:GIZ/PBWB 

The key reflections from the learning mission were the importance of identifying shared risks, the mapping and engagement of stakeholders at all levels, the clarity of roles and responsibilities among regulators and the importance of intensive community awareness programmes.  

Visiting one of the demonstration farms supported by RIKOLTO to showcase water use efficiency and improved farming methods. Copyright: GIZ/PBWB